Frequently Asked Questions
Q: Where can I find more information about the organizations and agencies that comprise Public Safety?
A: To learn more about the portfolio agencies and organizations that comprise Public Safety Canada and its programs and services, please visit the About Us page.
A: To safeguard your online activities from potential viruses and unauthorized intruders, visit www.getcybersafe.gc.ca.
A: For information about how to prepare your home and your family for emergencies, visit GetPrepared.ca.
A: If you are planning a trip domestically or abroad, you should contact your travel carrier (airline, train or other) for information on required documents. In addition, you can visit Passport Canada's website at www.passportcanada.gc.ca to learn more.
A: The National Crime Prevention Centre takes a proactive approach to prevent and reduce crime in our communities. For more information, visit the National Crime Prevention Centre page.
A: The Cross-Cultural Round Table on Security is a key element in Canada's national security policy. Visit the Cross-Cultural Roundtable on Security page for more information on how this program works in various communities across the country.
A: For information on immigration and Canadian citizenship, consult www.cic.gc.ca.
A: For information about emergency management services in your province, consult the respective provincial Emergency Management Office:
- Emergency Management Ontario
- Alberta Emergency Management Agency
- Manitoba Emergency Measures Organization
- Emergency Management BC
- Urgence Québec
- Saskatchewan Emergency Management Office
- Yukon Emergency Measures Organization
- Northwest Territories Emergency Measures Organization
- Nunavut Emergency Management
- Prince Edward Island Emergency Measures Organization
- Nova Scotia Emergency Management Office
- New Brunswick Emergency Measures Organization
- Newfoundland Emergency Measures
A: If you want to report a suspected fraud or scam, or to find out how to protect yourself against fraud, contact the Canadian Anti-Fraud Centre.
Q:Respond to a call from Public Safety Canada or the Canadian Cyber Incident Response Centre (CCIRC) wanting to access my computer.
A: These callers do not represent the Government of Canada. If you get such a call, hang up. Never give remote access to your computer in response to an unsolicited call. For more information, visit Get Cyber Safe's Fraudulent Calls page.
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